Type | Variant | ||||
---|---|---|---|---|---|
1.0.1.0 13 APK | |||||
Size: 31.58 MB Certificate: eb1f1f8b3e7075e9c027bd8900f0313b60a51020 SHA1 signature: 24736a1f9294ef4c1354cb73108c128b42af0f19 Architecture: universal Screen DPI: ldpi (120dpi), mdpi (160dpi), hdpi (240dpi), xhdpi (320dpi), xxhdpi (480dpi), xxxhdpi (640dpi) Device: laptop, tablet, phone | |||||
1.0.1.0 13 XAPK | |||||
Size: 9.75 MB XAPK: 31.77 MB Certificate: eb1f1f8b3e7075e9c027bd8900f0313b60a51020 SHA1 signature: 4d2dd5b5145ccf96edd9c1ba81eb98318a8c2122 Architecture: universal Screen DPI: ldpi (120dpi), mdpi (160dpi), tvdpi (213dpi), hdpi (240dpi), xhdpi (320dpi), xxhdpi (480dpi), xxxhdpi (640dpi) Device: phone |
Download Acquire CX APK free
Talk to customer with live chat
• On the Dashboard:
◦ View and chat with all pending, active, and online visitors, now in real time.
◦ Talk to multiple visitors at once.
◦ Get notified when visitors and customers want to chat with you.
◦ Provide customer support from virtually anywhere.
• Unified view: See cross-channel communications from emails, messages, and even SMS in a unified conversation thread.
• Audio and Video calls: Connect with your customers via audio and video calls.
• Customer Profile: Easily view and edit customer profiles during live chats to offer customers proactive and tailored support.
• Shortcuts: You now have the ability to use shortcuts which means faster replies to customer queries.
• Emojis: Make conversations more engaging by expressing your emotions through emojis.
• Feedback: Collect visitor feedback using feedback forms and gauge performance.
• Webhooks: Fetch relevant information in real-time.
• Notes: Provide context to other agents by tagging them and adding notes to conversations for internal collaboration to resolve issues quickly.
• Email & SMS: View email and SMS messages in a unified conversation thread.
• Ask for Visitor Details: Ask visitors for contact details and other information during a live chat session.
• Snooze Contact: Put conversations on hold to account for company breaks and holidays.
• Block Contact: Block any email address, IP, or phone number.
• Contact Tags: Add tags to your visitor for grouping or identification.
• Filter: Narrow down conversations with different criteria via inboxes, channels, departments, and phone numbers.
• Search: Perform a wide range of searches with contact titles, messages, departments, names, and keywords.
• Access controls: Obtain admin, operator specific permissions for messenger, audio calls, video calls, blocked contacts, and SMS.
• Push notifications: Receive an instant notification when invited or transferred to a new case, invited to a new chat message, mentioned on a note, or when snooze time elapses.
• Chat Transfer : Instantly move a chat to the right department(s) or assign an agent to provide better service to the visitor or accurate response to their requests.
• Social Media share links: Invite social media users and others to a chat, audio call, or video call with social media share links. Social media links are easy to share and customizable.
• Agent Profile: View and update your contact information such as Full Name, Country Name, State, Contact Numbers and Timezone details on the go.
• Change Password: Securely update your account password from the mobile device by entering your current password and setting up a new password.
◦ View and chat with all pending, active, and online visitors, now in real time.
◦ Talk to multiple visitors at once.
◦ Get notified when visitors and customers want to chat with you.
◦ Provide customer support from virtually anywhere.
• Unified view: See cross-channel communications from emails, messages, and even SMS in a unified conversation thread.
• Audio and Video calls: Connect with your customers via audio and video calls.
• Customer Profile: Easily view and edit customer profiles during live chats to offer customers proactive and tailored support.
• Shortcuts: You now have the ability to use shortcuts which means faster replies to customer queries.
• Emojis: Make conversations more engaging by expressing your emotions through emojis.
• Feedback: Collect visitor feedback using feedback forms and gauge performance.
• Webhooks: Fetch relevant information in real-time.
• Notes: Provide context to other agents by tagging them and adding notes to conversations for internal collaboration to resolve issues quickly.
• Email & SMS: View email and SMS messages in a unified conversation thread.
• Ask for Visitor Details: Ask visitors for contact details and other information during a live chat session.
• Snooze Contact: Put conversations on hold to account for company breaks and holidays.
• Block Contact: Block any email address, IP, or phone number.
• Contact Tags: Add tags to your visitor for grouping or identification.
• Filter: Narrow down conversations with different criteria via inboxes, channels, departments, and phone numbers.
• Search: Perform a wide range of searches with contact titles, messages, departments, names, and keywords.
• Access controls: Obtain admin, operator specific permissions for messenger, audio calls, video calls, blocked contacts, and SMS.
• Push notifications: Receive an instant notification when invited or transferred to a new case, invited to a new chat message, mentioned on a note, or when snooze time elapses.
• Chat Transfer : Instantly move a chat to the right department(s) or assign an agent to provide better service to the visitor or accurate response to their requests.
• Social Media share links: Invite social media users and others to a chat, audio call, or video call with social media share links. Social media links are easy to share and customizable.
• Agent Profile: View and update your contact information such as Full Name, Country Name, State, Contact Numbers and Timezone details on the go.
• Change Password: Securely update your account password from the mobile device by entering your current password and setting up a new password.
Show more
What´s new
We’ve added a few new features to Settings, Contact profile, Tags & Agent profile.
• Chat Transfer: Instantly transfer a chat to any department, specific agents from any department.
• Social Media Share Links: Simply copy and paste your social links to share with visitors.
• Agent Profile: Manage your basic contact information on the go.
• Change Password: Securely update your account password from Settings.
We’ve also made some general performance improvements and bug fixes.
• Chat Transfer: Instantly transfer a chat to any department, specific agents from any department.
• Social Media Share Links: Simply copy and paste your social links to share with visitors.
• Agent Profile: Manage your basic contact information on the go.
• Change Password: Securely update your account password from Settings.
We’ve also made some general performance improvements and bug fixes.
More info
Updated in
2021-12-07
Size
31.58 MB
Current version
1.0.1.0
Requires Android
Varies with device
Content Rating
Everyone
Offered By
Acquire.io
Developer [email protected]