Type | Variant | ||||
---|---|---|---|---|---|
1.4.3 54 APK | |||||
Size: 26.21 MB Certificate: 150ad1a33a6f16de5598124a8addfb1e927f1762 SHA1 signature: 4bb01b215bdeb01306b3176b39245be438820ea3 Architecture: universal Screen DPI: nodpi Device: laptop, phone, tablet |
Download Pocket Branch APK free
Pocket Branch is virtual branch solution.
Pocket Branch is virtual branch solution that enables the company's customer to contact his advisor with text, audio or video from his mobile or web applications.
It is a complete set of business and technological tools with methodology that allows the company to launch a new contact center for their customers. It provides tools that will improve customer service and sales processes.
Base functionalities:
• Text / audio / video chat with an advisor - ability to make a call between the client and the advisor,
• Presenting marketing materials during a conversation – displaying marketing materials during a video call or in the context of a conversation during text chat,
• Customer identification - receiving information about logged in customer at the time of connection. It consists of customer data, device data and information about the assumed topic of conversation,
• Quick response templates - predefined text phrases(questions and answers) with quick responses for the convenience of the customers,
• During call authentication – additional authenticating/authorization the customer in mobile banking app and web during the session,
• Sending different types of documents from the advisor to the client,
• Displaying current advertisements during the waiting time before the connection.
It is a complete set of business and technological tools with methodology that allows the company to launch a new contact center for their customers. It provides tools that will improve customer service and sales processes.
Base functionalities:
• Text / audio / video chat with an advisor - ability to make a call between the client and the advisor,
• Presenting marketing materials during a conversation – displaying marketing materials during a video call or in the context of a conversation during text chat,
• Customer identification - receiving information about logged in customer at the time of connection. It consists of customer data, device data and information about the assumed topic of conversation,
• Quick response templates - predefined text phrases(questions and answers) with quick responses for the convenience of the customers,
• During call authentication – additional authenticating/authorization the customer in mobile banking app and web during the session,
• Sending different types of documents from the advisor to the client,
• Displaying current advertisements during the waiting time before the connection.
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What´s new
New features:
- Multi chat
- Appointments
- Call from Advisor
- Minor bug fixes
- Multi chat
- Appointments
- Call from Advisor
- Minor bug fixes
More info
Updated in
2022-03-24
Size
26.21 MB
Current version
1.4.3
Requires Android
5.0 and up
Content Rating
Everyone
Offered By
Finanteq S.A.
Developer [email protected]