Type | Variant | ||||
---|---|---|---|---|---|
1.0 3 APK | |||||
Size: 18.79 MB Certificate: 5e81a62934567111b4f0164668c3623e49fbc088 SHA1 signature: 49b6f28ceebadf7547537f0229c31ebb92d0d273 Architecture: universal Screen DPI: mdpi (160dpi), hdpi (240dpi), xhdpi (320dpi), xxhdpi (480dpi), xxxhdpi (640dpi) Device: laptop, phone, tablet | |||||
1.0 3 XAPK | |||||
Size: 6.41 MB XAPK: 12.6 MB Certificate: 5e81a62934567111b4f0164668c3623e49fbc088 SHA1 signature: 887eb7511e7f24502bac71884efeee8479dff0ec Architecture: armeabi-v7a, arm64-v8a Screen DPI: xhdpi (320dpi), xxhdpi (480dpi) Device: phone |
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Mobile Agent for Vurella ACD
If you want to sound like a big business tomorrow, you need to sound like one today. Moving to Vurella’s ACD solution will do that by enabling your agents to professional handle inbound calls. Working with both the Alcatel-Lucent OmniPCX Office and OmniPCX Enterprise, the ACD solution offers full call center functionality, from music on hold, to call positioning and skill-based routing.
The Agent App enables agents to accept calls while working from home, and without the need to connect to an office VPN. In addition, agents using the application can be monitored by your call center supervisor who can visually see which agents are logged in/out, available or on a break.
The Agent App enables agents to accept calls while working from home, and without the need to connect to an office VPN. In addition, agents using the application can be monitored by your call center supervisor who can visually see which agents are logged in/out, available or on a break.
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More info
Updated in
2022-05-20
Size
18.79 MB
Current version
1.0
Requires Android
5.0 and up
Content Rating
Everyone
Offered By
Vurella LTD
Developer [email protected]