Type | Variant | ||||
---|---|---|---|---|---|
5.0.0 50000 APK | |||||
Size: 20.1 MB Certificate: ec3d09fb5fa6e91ae25b0174e51507ae0cf0a71d SHA1 signature: fefc9f754af464c5a4f4aab0dc083eb860d23574 Architecture: universal Screen DPI: ldpi (120dpi), mdpi (160dpi), hdpi (240dpi), xhdpi (320dpi), xxhdpi (480dpi), xxxhdpi (640dpi) Device: laptop, phone, tablet |
Download Intelligent Service Management (ISM) -Service Desk APK free
This app is for use with Cloud Service Management™ from ServiceAide™
Service Desk app has been designed for Analysts and Self service users.
Using the Service Desk mobile app, users can obtain Service catalogue, create a ticket and approve the ticket all from a mobile device.
Using Service Desk Mobile App, Analysts can respond quickly anytime, anywhere using the single-action workflows. This helps to reduce Mean-time-to-Resolution and enhance service efficiency there by improves customer satisfaction
Key benefits of Service Desk App are:
• Submit and view service requests and issues
• View the Service catalogue
• Attach an image to a ticket
• Use speech-to-text feature to enter text
• View existing filters created on Web interface
• View personalized views of the tickets queue
• Quickly take common actions with a tap
• Simple administration - Authentication is simple using a magic link to register new devices including those using Single Sign-On
• This app requires a named, concurrent, self-service or trial license for Intelligent Service Management™
Service Desk App is available on both Android and iOS devices
This Service Desk App also can be called as Intelligent Service Management (ISM),
Cloud Service Management (CSM)
Intelligent Service Management™ app has been launched by ServiceAide™
Using the Service Desk mobile app, users can obtain Service catalogue, create a ticket and approve the ticket all from a mobile device.
Using Service Desk Mobile App, Analysts can respond quickly anytime, anywhere using the single-action workflows. This helps to reduce Mean-time-to-Resolution and enhance service efficiency there by improves customer satisfaction
Key benefits of Service Desk App are:
• Submit and view service requests and issues
• View the Service catalogue
• Attach an image to a ticket
• Use speech-to-text feature to enter text
• View existing filters created on Web interface
• View personalized views of the tickets queue
• Quickly take common actions with a tap
• Simple administration - Authentication is simple using a magic link to register new devices including those using Single Sign-On
• This app requires a named, concurrent, self-service or trial license for Intelligent Service Management™
Service Desk App is available on both Android and iOS devices
This Service Desk App also can be called as Intelligent Service Management (ISM),
Cloud Service Management (CSM)
Intelligent Service Management™ app has been launched by ServiceAide™
Show more
What´s new
- Feature: Luma V1 & V2 widget support
- Bug Fixes
- Bug Fixes
More info
Updated in
2022-01-28
Size
20.1 MB
Current version
5.0.0
Requires Android
4.4 and up
Content Rating
Everyone
Offered By
ServiceAide
Developer [email protected]