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The Lotte Courier app provides real-time services such as article visits, convenience store delivery, return reservations, etc.

In particular, the convenience store courier provides partnerships with more than 10,000 convenience stores nationwide to provide the location of convenience stores near you.
It is easy and convenient to accept the courier service.

In addition, 2% of the payment amount can be used as cash to customers who have prepaid when they receive a courier with the Lotte Courier App.
Earn with L.Point.
※ Based on delivery completion for 1 month, 5 days for the next month
※ Can be earned by registering L.Point card number in the payment screen

Lotte Courier safely delivers your valuables to the desired location.

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[main function]

1. Shipping information
-Courier to receive
* Expose a courier list for the courier to receive orders from Lotte Courier and other couriers / shopping malls
* Detailed cargo tracking for courier list
-Courier sent
* Expose a list of parcel delivery in progress after delivery is received using the Lotte Parcel Delivery App
* Detailed cargo tracking for courier list
-Enter invoice number
* Enter the waybill number for the courier delivered by Lotte Courier and other couriers to expose the courier list to [Courier] and [Sent Courier]

2. Reservation
-Reservation of visits to articles: The ability to book a courier by visiting a courier driver directly to a customer's desired location through regular reservation
-Convenience store reservation: A function that allows customers to accept courier services using a convenience store
-Return reservation: A function that allows you to return only products shipped by Lotte Courier
-Reservation for dormitory delivery: A function that provides a delivery service only to schools that have a contract with the dormitory delivery
-Reservation details: Use the Lotte courier app, expose shipments that are in progress after delivery is received

3. Other
-Address book, L.Point integration, account, notification history, settings, and recommend the Lotte delivery app
-Notice, Frequently Asked Questions, Courier Contact Information, Terms of Use
※ Courier store → Changed to Lotte Courier app

[Required access rights]

1. Essential access rights
-Storage: Use history data storage
-Phone: Usability/service improvement and delivery engineer phone

2. Optional access
-User location: delivery inquiry, convenience store courier reservation
-Photo/Camera: Take and attach a return photo
-Contact: Refer to the address book when making a reservation (including address request)

[Visible ARS]
When installing the app for the first time, the information provided by the receiving/sending counterpart with the user's consent, or
Profit Mobile content is displayed.
(ARS menu display on call, call purpose notification, screen provided when call is ended)
If you wish to withdraw your consent to use the service, please request from the ARS, below.
Refusal to use call gate service: 080-135-1136


[Use and technical inquiry]

1. Inquiries: [email protected]
2. Technical Inquiries: [email protected]